Postage Details

POSTAGE INFORMATION

All orders are dispatched via Australia Post. 

Our standard flat rate postage fee is $8.95 and also includes a unique tracking number*  .  All orders over $100.00 (excluding postage) will be sent via registered post at no additional cost.  Unders under $100.00 may elect to use registered post at an additional cost - See details below.  

*Please note this service is not available on express post orders as they have their own tracking number allocated.  This service DOES NOT include registration of your order and will not cover loss.  It will merely allow you to track delivery progress of your order.  We still recommend using registered post on your order as it is the safest means of delivery. 

Please note that there may be instances where additional postage is payable such as for bulky items like albums, some beyond the page projects which may be heavier than normal, machines, etc.  We will advise you prior to finalising your order if there is additional postage payable on the item/s you are purchasing.


REGISTERED POST
Registered post is highly recommended and is available for an extra charge of $2.50.  To use this option please access our Postage Options category and add registered post to your cart.  The use of registered post enables your order to be tracked and provides insurance against loss or damage whilst in transport.

Embellish Scrapbooking takes care when packaging your items to ensure their safe arrival however if you do not elect to use registered post we cannot accept responsability for any loss or damage caused whilst in transit with Australia Post.

SMALL ORDERS
We understand that sometimes you just want something small and it is unreasonable to pay a flat postage rate.  If your order is light (ie., less than 200grms such as chipboard, rhinestones, etc which are light and thin) and will fit in an A4 envelope then you can select our small orders postage option which is just $3.00 and can now be selected during checkout.  These items are sent as a large letter rather than a parcel and accordingly is not suitable for 12" items, beyond the page or other thick or bulky items such as dimensional flowers etc.  In the event the incorrect postage rate is selected during checkout we will advise you of the difference in cost.  Unfortunately we will be unable to send your order until the shortfall is paid.


INTERNATIONAL POSTAGE
Please note that due to the number of international customers cancelling orders as a result of postage costs, we will no longer be shipping products internationally. 

DISPATCH TIME
All orders are dispatched within 48 hours of receipt of payment (funds must be cleared if paid via cheque or money order or available in our account when paid via direct deposit).  Generally speaking PayPal is the fastest payment method as funds are available immediately (excludes echeques which clear like a normal cheque).

If there is any delay with dispatch of your order you will be notified as soon as possible.